Trial Help
Use the start request page to request the 14-day trial and tell us which platform you want to test first.
Start trial requestSupport
Get help choosing, installing, and starting ProjectCraft Pro.
Use this page for trial access, purchase links, install questions, platform guidance, and refund questions. Include your platform and what you are trying to do so support can answer quickly.
Purchase Help
Use secure checkout to buy the $499 Mac license, then use the download center and getting started guide to install and begin.
Buy License - $499Install Help
The install guide covers macOS Gatekeeper, Web/PWA opening, Android APK install, mobile signing, browser packages, and Cricut handoff.
Open install guideFirst-Run Help
The getting started guide walks through the first useful workflow after install: one project packet, pricing, and SVG handoff.
Open getting startedRelease Status
Use the release status page to confirm the current Mac version, package readiness, checksums, and store-signing boundaries.
Open release statusRefund Guidance
Refund requests for the $499 license are reviewed within 14 days of purchase. The dedicated policy explains eligibility, exclusions, and how to request review.
Read refund policyThird-Party Costs
ProjectCraft Pro does not refund Cricut Access, marketplace fees, payment fees, materials, shipping, fonts, images, AI usage, retailer purchases, or other outside services.
Response Channel
Support requests are handled by email at support@projectcraftpro.com. Purchase questions can go to sales@projectcraftpro.com.